Contact Us
We'd Love to Hear From You 🐾
Have a question about an order, product, delivery, or anything else? Our team is here to help.
Whether you need assistance before placing an order or have a question about an existing purchase, feel free to get in touch with us.
Get in Touch
📧 Email: veldpet.store@gmail.com
We aim to respond to customer enquiries as soon as possible, usually within 1–2 business days.
Order Support
For questions about your order, please include your order number in your message. This will help us assist you more quickly.
You can contact us about:
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Order status
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Product information
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Delivery questions
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Returns and refunds
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Damaged or incorrect items
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Payment questions
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General enquiries
Customer Support
Veld Pet
Pet Accessories & Products
South Africa
Email: veldpet.store@gmail.com
Website: veldpet.store
Customer Support Hours
Monday – Friday: 9:00 AM – 5:00 PM
Saturday – Sunday: Closed
We appreciate your patience and look forward to